Privacy Policy

Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor is it necessary for entering into a contract. You are not obligated to provide the data. Failure to provide it will have no consequences. This applies only insofar as no other information is provided in the following processing operations.

“Personal data” means any information relating to an identified or identifiable natural person.

Server log files

You can visit our websites without providing any personal information.

Each time you access our website, your internet browser transmits usage data to us or our web host/IT service provider, which is then stored in server log files. This data includes, for example:

• Name of the page accessed
• Date and time
• IP address
• amount of data transferred
• requesting provider

The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in the secure and trouble-free provision of our website and in optimizing our offer.

contact

Responsible

Initiating contact via email

When you contact us by email, we process your personal data (name, email address, message) to the extent necessary to process your request.

Legal basis:

• Article 6 paragraph 1 letter b GDPR for pre-contractual or contractual inquiries
• Article 6 paragraph 1 letter f GDPR for general inquiries

A right to object exists pursuant to Art. 21 GDPR.

Your data will be deleted after completion of the process in accordance with statutory retention periods.

Contact form

When you use the contact form, we collect the data you provide (name, email address, message).

The legal basis corresponds to the regulation mentioned above.

WhatsApp Business

We use WhatsApp Business from WhatsApp Ireland Limited (for EEA users) or WhatsApp Inc. (USA).

Function:

• Handling customer inquiries
• Processing of your telephone number, possibly name and message content

Data transfers to the USA are carried out in accordance with the EU adequacy decision (TADPF).

Legal basis:

• Article 6 paragraph 1 letter b GDPR (contractual purposes)
• Article 6 paragraph 1 letter f GDPR (general inquiries)

Further information:

• https://www.whatsapp.com/legal/#terms-of-service
• https://www.whatsapp.com/legal/#privacy-policy

Customer account & orders

Customer account

When you register a customer account, we process your data in accordance with Art. 6 para. 1 lit. a GDPR.

Cancellation is possible at any time.

Orders

To process your order, we process personal data in accordance with Art. 6 para. 1 lit. b GDPR.

The information will be forwarded to:

• Shipping service provider
• Payment service provider
• Dropshipping/fulfillment partner
• IT service provider

Always taking the minimum principle into account.

Reviews & Advertising

Google customer reviews

Use of the “Google Customer Reviews” logo of Google LLC.

Data processing is based on:

Consent pursuant to Section 25 Paragraph 1 TDDDG & Article 6 Paragraph 1 Letter a GDPR

Details:

• Google Customer Reviews - Terms and Conditions
• Google Privacy Policy

Trustpilot

We use the rating system “Trustpilot”.

Processed data (e.g. email, name, rating, photos) is based on your explicit consent in accordance with Art. 6 para. 1 lit. a GDPR.

Details:

Trustpilot Privacy Terms

Newsletter

When you subscribe to our newsletter, we use your email address exclusively for promotional information in accordance with Art. 6 para. 1 lit. a GDPR.

Cancellation is possible at any time.

Blacklist storage is carried out in accordance with Art. 6 para. 1 lit. f GDPR in order to prevent re-sending.

Inventory management system

We use the following for contract processing:

Legal basis: Art. 6 para. 1 lit. b GDPR.

Payment service provider

Amazon Payments

We use Amazon Payments Europe sca

Data processed:

• Browser and device data
• Payment-related information

Legal basis:

• Article 6 paragraph 1 letter b GDPR (payment processing)
• Article 6 paragraph 1 letter f GDPR (customer-friendly payment options)

Information:

Amazon Payments Privacy Notice

Cookies

Our website uses cookies.

Types:

• Technically necessary cookies

Deployment pursuant to Section 25 Paragraph 2 TDDDG
Legal basis: Art. 6 para. 1 lit. f GDPR

Further cookie information

Links to manage cookies for all relevant browsers remain unchanged.

Analytics & Ad Tracking

Google Analytics 4

Data processing based on your consent pursuant to Art. 6 para. 1 lit. a GDPR.

Data transfers to the USA are carried out in accordance with TADPF.

Information:

Google Partner Sites

Google Ads Conversion Tracking

Processing based on consent pursuant to Art. 6 para. 1 lit. a GDPR.

Google AdSense

Used for personalized advertising. Data transfer to the USA in accordance with the TADPF.

Google Fonts

Use of external Google Fonts based on your consent pursuant to Art. 6 para. 1 lit. a GDPR.

Data subject rights & storage period

• Article 15 GDPR – Right of access
• Article 16 GDPR – Rectification
• Article 17 GDPR – Erasure
• Article 18 GDPR – Restriction
• Article 20 GDPR – Data portability
• Article 21 GDPR – Right to object

Complaints to: